Why Hot Beverage Spill Cases Continue to Occur: Lessons from Garcia v. Starbucks
Looking beyond the headlines to understand the science, operational decisions, and human factors behind hot beverage spill litigation. The recent Garcia v. Starbucks case has... Read More
Legal Experience Matters: Five Things I’ve Learned as an Expert Witness
I’ve been in the coffee and tea industry for four decades. But again and again in my work as an expert witness and consultant for... Read More
Spill Prevention Essentials: The To Go Cup and Lid
An essential part of the to go experience is the to go cup and lid. A quality to go cup can create positive customer experiences... Read More
A Simple Safety Poster Can Keep Your Business Safe
Hot beverage spills are dangerous. Although many measures can help protect your customers, staff, and business reputation, the most effective strategy is to prevent spills... Read More
Keeping Children Safe in the Backseat
Drive-thru service makes it easy to grab a hot drink on the go, but drinking one in a moving vehicle carries real risks, sudden stops,... Read More
Engaging an Expert
When you retain a spill-burn expert witness for hot beverage litigation, you are doing far more than hiring someone to testify at trial. You are... Read More
Expert Witness Success Story: 12-0 Verdict
We often field questions about the role of an expert witness in hot beverage spill burn litigation. While no two court cases are the same,... Read More
From Brew to Burns: How an Accomplished Coffee Professional Became a Spill Burn Expert Witness
This month, our Founder and President Dan Cox traces his journey into the coffee industry, and tells the story of how a coffee expert became... Read More
From Initial Call Until the Case is Closed: Working with a Hot Beverage Spill Burn Expert Witness
When hot coffee and tea spills happen and injuries result, lawyers hire us as technical consultants who can provide expert witness testimony in litigation related... Read More
A Critical Book for Anyone Who Serves Coffee to Their Customers. “Coffee Too Hot to Handle or Mishandled?”
Serving quality products is a time-honored, tried and true way to keep customers coming back. Preparing and serving hot beverages takes a surprising amount of... Read More