Why Hot Beverage Spill Cases Continue to Occur: Lessons from Garcia v. Starbucks
Looking beyond the headlines to understand the science, operational decisions, and human factors behind hot beverage spill litigation. The recent Garcia v. Starbucks case has once again brought hot beverage spill litigation into the public spotlight. Much of the attention has focused on one number: $50 million. That is certainly a striking number. But if... Read More
Legal Experience Matters: Five Things I’ve Learned as an Expert Witness
I’ve been in the coffee and tea industry for four decades. But again and again in my work as an expert witness and consultant for coffee burn and hot beverage spill lawsuits, I realize that being a subject matter expert isn’t enough. Legal experience matters a lot. To speak powerfully to the court—in a deposition,... Read More
Spill Prevention Essentials: The To Go Cup and Lid
An essential part of the to go experience is the to go cup and lid. A quality to go cup can create positive customer experiences and potentially protect a business from a spill burn lawsuit. A well-fitting, and quality to go cup lid does the same. By purchasing a to go cup lid with spill... Read More
A Simple Safety Poster Can Keep Your Business Safe
Hot beverage spills are dangerous. Although many measures can help protect your customers, staff, and business reputation, the most effective strategy is to prevent spills from happening in the first place. Let the hot beverage safety experts at Dan Cox & Associates provide effective tools to help your business – using a variety of simple,... Read More
Keeping Children Safe in the Backseat
Drive-thru service makes it easy to grab a hot drink on the go, but drinking one in a moving vehicle carries real risks, sudden stops, sharp turns, or even brief distractions can lead to spills for any driver or passenger. Children are especially vulnerable because they’re strapped in seats and can’t react quickly if a... Read More
Engaging an Expert
When you retain a spill-burn expert witness for hot beverage litigation, you are doing far more than hiring someone to testify at trial. You are engaging a professional who brings credibility, practical insight, and decades of relevant experience to your case. As a subject-matter expert, I provide clients with a detailed technical report grounded in... Read More
Expert Witness Success Story: 12-0 Verdict
We often field questions about the role of an expert witness in hot beverage spill burn litigation. While no two court cases are the same, there are often some general similarities. To paint a picture of what our work entails, we’re here to share a success story from a recent lawsuit that illustrates the process... Read More
From Brew to Burns: How an Accomplished Coffee Professional Became a Spill Burn Expert Witness
This month, our Founder and President Dan Cox traces his journey into the coffee industry, and tells the story of how a coffee expert became a sought after resource in coffee burn lawsuits. **** I often get asked how I found my niche as a spill burn expert witness. Who would set out for such... Read More
From Initial Call Until the Case is Closed: Working with a Hot Beverage Spill Burn Expert Witness
When hot coffee and tea spills happen and injuries result, lawyers hire us as technical consultants who can provide expert witness testimony in litigation related to hot beverage spill burns. Lawyers are concerned with establishing our expertise and determining whether the objective facts of the case, that we would speak to, support their client’s claim... Read More
A Critical Book for Anyone Who Serves Coffee to Their Customers. “Coffee Too Hot to Handle or Mishandled?”
Serving quality products is a time-honored, tried and true way to keep customers coming back. Preparing and serving hot beverages takes a surprising amount of time, work, and science to create delicious beverage consistently time after time. Many things begin to happen when that carefully brewed hot beverage is spilled. Sadly, accidents happen, and hot... Read More