Expert Witness Success Story: 12-0 Verdict
We often field questions about the role of an expert witness in hot beverage spill burn litigation. While no two court cases are the same, there are often some general similarities. To paint a picture of what our work entails, we’re here to share a success story from a recent lawsuit that illustrates the process... Read More
Engaging an Expert
When you retain a spill-burn expert witness for hot beverage litigation, you are doing far more than hiring someone to testify at trial. You are engaging a professional who brings credibility, practical insight, and decades of relevant experience to your case. As a subject-matter expert, I provide clients with a detailed technical report grounded in... Read More
Drive Thru Safety
In 1948, the Snyders created the first recognizable drive thru, an In and Out Burger with a two-way speaker ordering system. The drive thru system has only grown in popularity since then, almost completely replacing the drive – in restaurant by the 1970s. One of the many commodities that have passed through the drive thru... Read More
Cases We Add Value To
At Dan Cox & Associates, our priority is to prevent spills and burns entirely. However, with millions of hot beverages brewed and served each day, the occasional spill is an unfortunate but realistic possibility. Sadly, some of those spills can cause burns that can affect a victim’s physical, mental, and financial wellbeing, keeping them from... Read More
A Critical Book for Anyone Who Serves Coffee to Their Customers. “Coffee Too Hot to Handle or Mishandled?”
Serving quality products is a time-honored, tried and true way to keep customers coming back. Preparing and serving hot beverages takes a surprising amount of time, work, and science to create delicious beverage consistently time after time. Many things begin to happen when that carefully brewed hot beverage is spilled. Sadly, accidents happen, and hot... Read More
Keeping Children Safe in the Backseat
Drive-thru service makes it easy to grab a hot drink on the go, but drinking one in a moving vehicle carries real risks, sudden stops, sharp turns, or even brief distractions can lead to spills for any driver or passenger. Children are especially vulnerable because they’re strapped in seats and can’t react quickly if a... Read More
Don’t Get Burned: The Five Steps to a Strong Spill Response
Accidents happen! Despite our best efforts in training and prevention, hot beverage spills occur and can injure people. Offering to replace a spilled beverage isn’t enough, though, and employees need to respond when a spill occurs. Through strong training programs, your employees and your business can work together to prevent future hot beverage spills and... Read More
Spill Prevention Essentials: The To Go Cup and Lid
An essential part of the to go experience is the to go cup and lid. A quality to go cup can create positive customer experiences and potentially protect a business from a spill burn lawsuit. A well-fitting, and quality to go cup lid does the same. By purchasing a to go cup lid with spill... Read More
A Simple Safety Poster Can Keep Your Business Safe
Hot beverage spills are dangerous. Although many measures can help protect your customers, staff, and business reputation, the most effective strategy is to prevent spills from happening in the first place. Let the hot beverage safety experts at Dan Cox & Associates provide effective tools to help your business – using a variety of simple,... Read More