A Simple Safety Poster Can Keep Your Business Safe
Hot beverage spills are dangerous. While there are many ways to ensure the safety of your customers, staff, and business reputation, the best safety protocol is to prevent spills from ever occurring. Let the hot beverage safety experts at Dan Cox & Associates provide effective tools to help your business – using a variety of... Read More
A Look at the Cases Dan Cox & Associates May Add Value To
Our goal at Dan Cox & Associates is that no spills or burns occur, but with millions of hot beverages brewed and sold each day, a few spilled beverages are likely to occur each day. Sadly, some of those spills can cause burns that can affect a victim’s physical, mental, and financial wellbeing, keeping them... Read More
Lei V Café Solstice : A Courtroom Success
No two lawsuits are the same, but after over 40 years in the hot beverage industry, we’ve seen similarities in many of the cases we consult on. A recent case entails many of the common complaints found in a hot beverage spill and burn lawsuits, and illustrates how an expert in hot beverages can strengthen... Read More
The Safety Poster: A Tool to Keep your Business Safe
Preventing a hot beverage spill is the best way to avoid a hot beverage lawsuit. Employee training, operational instructions, and clear communications with guests are key factors in preventing hot beverage spills. Reducing the possibility of hot beverage spills occurring can protect your customers, business, staff, and reputation from the dangers of injuries and lawsuits.... Read More
Keeping Children Safe in the Backseat
Ever since drive-thru service became ubiquitous in quick service restaurants, it’s common to receive your beverage to sip on the go. Of course, drinking a hot beverage in a vehicle poses risks for even the most seasoned driver, or passenger. Navigating the takeout window, the steering column, and cup holders are just the beginning, as... Read More
Don’t Get Burned: The Steps to a Strong Spill Response
Accidents happen! Despite our best efforts in training and prevention, hot beverage spills occur, and can injure people. Offering to replace a spilled beverage isn’t enough, though, and employees need to respond when a spill occurs. Through strong training programs, your employees and your business can work together to prevent future hot beverage spills and... Read More
Drive Thru Safety: Simple Steps to Prevent an Accident
In 1948, the Snyders created the first recognizable drive thru, an In and Out Burger with a two-way speaker ordering system. The drive thru system has only grown in popularity since then, almost completely replacing the drive – in restaurant by the 1970s. One of the many commodities that have passed through the drive thru... Read More
A Café Staple: Hot Chocolate
Hot chocolate, also known as hot cocoa, is a popular year-round favorite, that can help to boost everyday café and restaurant sales. It’s a big hit with adults and children, and can be easily customized, and upgraded to improve a customer’s experience. Considering hot chocolate is a hot beverage, it’s important to understand exactly what... Read More
Getting In Hot Water
Many plaintiffs that bring forward a hot beverage spill and burn lawsuit have a similar complaint – that the coffee was too hot. Americans drink over 140 billion cups of coffee per year. There are hot beverages that are brewed, served, and handled over 380 million times per day. Is it really possible for a... Read More
Don’t Let Spills Burn Your Profits
An accidental hot beverage spill and burn can cause a great deal of damage, to customers, business reputations, and financial stability. Spill and burns can be prevented through staff training, and careful practices, as outlined in our books, Handling Hot Beverages, Coffee: Too Hot to Handle, or Mishandled? and hot beverage safety poster, but today,... Read More