The Safety Poster: A Guide to Best Practices
The best way to prevent a spill burn lawsuit is to prevent hot beverage spills from ever taking place. While this may seem an impossible task, attention to small details while serving hot beverages can reduce spills and protect your customers, staff, and business from burns and costly litigation.
One of the simplest ways to train your staff for hot beverage safety, is through our Safety Poster, designed by Dan Cox & Associates for use in all foodservice, hospitality and café locations that serve hot beverages. The poster, along with reinforcement through in-person training, is a strong and effective tool to mitigate spills.
The poster was created with clear and succinct messaging, and an eye-catching design, to be easily seen and remembered by employees. The simple and straightforward poster is easy to read and easy to refer to at any time. The poster, in combination with a comprehensive training program, can reduce spills and keep your customers and employees safe.
The Poster’s Development
Over 40 years in the hot beverage industry, we’ve experienced a variety of displays – from law required OSHA posters, to restaurant safety posters and everything in between. We set out to develop a training and educational tool that accumulates safety information, and best practices into one place, all contained in a format that will attract attention, recognition, and retention of the safety message. The poster stands out prominently with large graphics and bold colors. This is all deigned for employee benefit, to teach and reinforce best practices when serving hot beverages.
The danger of burns from hot beverage spills is ubiquitous, wherever drinks such as coffee, tea, or cocoa are served. With the variety of posters, and the lack of consistency, a clear, straightforward reference could help to cut down on confusion and provide critical information to staff that handled hot beverages in their day to day activities.
What Does the Poster Contain?
The poster is broken down into three important sections: Prevent, Help, and Record.
The Prevent section details the best practices to take when serving drinks over a counter, at a table, or even at a drive thru window. The safety messages cover a variety of possible scenarios and safety measures, including securing lids correctly, and avoiding poor or unstable transfers. We suggest that you always remind the customer when a drink is very hot.
The Help section details the actions an employee should take during a spill incident. By providing a prompt and practiced response, you may protect your business from injury-related lawsuits.
Having consulted with a large group of experts, the instructions laid out on the poster are the best immediate steps to take after a burn has occurred. Backing up this information with employee training ensures that an injured person is cared for in a prompt and informed manner. When paired with training, the Safety Posters information on burn care will ensure any accidents are handled with the best possible response.
The Record section informs your employees on information gathering, a critical step that may help your business if a lawsuit is to ever occur. Once the injured person has been helped, or emergency help called, critical information to document the situation is detailed on the safety poster. Collecting important information is a vital step in the prevention of burn litigation. It allows a business to track incidents that occur, and can help a lawyer defend your business if a lawsuit arises after a hot beverage spill.
Best business practices may prevent hot beverage spills, and keep your business out of hot water – or even hot coffee. Order your copies of our safety poster today to educate your staff and prevent spills, burns, and injuries. This important measure to protect your business can jumpstart a deeper understanding of safety, and prevent a lawsuit from ever occurring.
