The Consulting Process
Across the US, millions of cups of coffee are brewed and consumed each day, in and out of the home. When enjoying our daily hot... Read More
A Critical Book for Anyone who Serves Coffee to their Customers, “Coffee Too Hot to Handle or Mishandled?”
Serving quality products is a time-honored, tried and true way to keep customers coming back. Preparing and serving hot beverages takes a surprising amount of... Read More
The Safety Poster: A Guide to Best Practices
The best way to prevent a spill burn lawsuit is to prevent hot beverage spills from ever taking place. While this may seem an impossible... Read More