Keeping Children Safe in the Backseat
Ever since drive-thru service became ubiquitous in quick service restaurants, it’s common to receive your beverage to sip on the go. Of course, drinking a... Read More
Don’t Get Burned: The Steps to a Strong Spill Response
Accidents happen! Despite our best efforts in training and prevention, hot beverage spills occur, and can injure people. Offering to replace a spilled beverage isn’t... Read More
Drive Thru Safety: Simple Steps to Prevent an Accident
In 1948, the Snyders created the first recognizable drive thru, an In and Out Burger with a two-way speaker ordering system. The drive thru system... Read More
A Café Staple: Hot Chocolate
Hot chocolate, also known as hot cocoa, is a popular year-round favorite, that can help to boost everyday café and restaurant sales. It’s a big... Read More
Spill Prevention Essentials: The To Go Cup Lid
An essential part of the to go experience is the to go cup and lid. As previously discussed, a quality to go cup can create... Read More
A Tale of Two Cups: Quality Cups Contribute to Positive Customer Experiences
A quality hot beverage to-go cup can be the difference between a spill, burn and lawsuit, and a safe and positive customer experience. When considering... Read More
A Critical Book for Anyone who Serves Coffee to their Customers, “Coffee Too Hot to Handle or Mishandled?”
Serving quality products is a time-honored, tried and true way to keep customers coming back. Preparing and serving hot beverages takes a surprising amount of... Read More
The Safety Poster: A Guide to Best Practices
The best way to prevent a spill burn lawsuit is to prevent hot beverage spills from ever taking place. While this may seem an impossible... Read More
Is Your Coffee Too Hot?
Almost all hot beverage burn and spill lawsuits start with the same complaint. That the establishment was serving the coffee at a temperature that was... Read More
Prevent Coffee Spill Burns and Protect Your Business With Our Safety Poster
As a business owner or operator, the best way to protect your customers, staff, and reputation from the damaging effects of coffee spill burns is... Read More